Frequently Asked Questions

At Luminary Health, you are not just signing up for a prescription. You are receiving personalized medical care from a licensed provider. I have over a decade of hands-on clinical experience, and I understand that sustainable weight loss requires more than medication alone. Online only programs offer convenience, but they often do not offer individualized support. Many online programs rely heavily on questionnaires, automated check-ins, and standardized dosing. Luminary Health offers individualized, provider-led care with real clinical oversight. I will monitor your progress and adjust your dose, if needed, at your virtual monthly follow ups. You have the ability to contact me through the secure patient portal with non-urgent concerns between visits.

LegitScript certification means a healthcare business has completed an independent review process to verify that it operated safely, legally, and transparently, especially when offering healthcare services. This certification helps confirm that a business meets strict standards for: Patient safety and proper medical oversight Licensed provider involvement and legal prescribing practices Secure handling of personal health information Compliance with state and federal healthcare regulations Transparent business operations, policies, and advertising practices For patients, LegitScript certification provides confidence that they are working with a trusted medical provider, not an unsafe or misleading online program.

At this time, Luminary Health, does not accept or bill insurance. We are 100% cash based.

A minimum of 48-hour notice is required to cancel or reschedule an appointment. Appointments canceled or rescheduled less than 48-hours, but more than 12-hours, in advance of the scheduled appointment, will result in a charge equal to 50% of the cost of the scheduled visit. Visits cancelled or rescheduled less than 12-hours in advance as well as missed appointments with no notice ("no shows"), will result in a charge equal to the full cost of the scheduled visit. Luminary Health does not offer refunds for any of their services.

At this time Luminary Health offers a virtual telehealth weight loss program serving patients across Wisconsin.